Refunds and Exchanges Policy
We only replace items if they are arrive defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com so that we can commence the exchange process.
Please note if the incorrect part/s were sent out to you, we can only exchange for the correct parts if the incorrect items are unused and in original condition.
We will always do our best to accommodate where applicable. Please read all of the information below and instructions provided on each product page to ensure you are using our products correctly and safely.
Once you have made a purchase, you have agreed to all the sections and points outlined below. If you have any questions or concerns regarding a return, please email us at firstname.lastname@example.org.
Our money back guarantee policy lasts 14 days, which really is our "Risk Free - Money Back Guarantee." If you receive your item and you change your mind within those 14 days, then you are entitled to a full refund however all return shipping costs will be at the buyers expense.
Refunds are not applicable if 14 days go by and:
- You have received your order and have changed your mind
- The order or specific products were placed by mistake and you let us know after the 14 days
- You found the product cheaper elsewhere
- Decided you no longer have use for it
- Knew or were made aware of the faults before purchasing the product
Please use our products with care.